{"id":15,"date":"2026-07-24T15:04:37","date_gmt":"2026-07-24T15:04:37","guid":{"rendered":"https:\/\/shooz.pk\/?page_id=15"},"modified":"2026-07-24T15:04:37","modified_gmt":"2026-07-24T15:04:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shooz.pk\/?page_id=15","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Customer satisfaction is our priority.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within&nbsp;<strong>7 days<\/strong>&nbsp;of receiving your order if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item is unused and in its original condition.<\/li>\n\n\n\n<li>The original packaging is intact.<\/li>\n\n\n\n<li>The item is not damaged due to misuse.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns will not be accepted for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used or worn products.<\/li>\n\n\n\n<li>Products damaged by the customer.<\/li>\n\n\n\n<li>Clearance or sale items (unless damaged or incorrect).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Wrong or Damaged Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive the wrong product or a damaged item, please contact us within&nbsp;<strong>48 hours<\/strong>&nbsp;of delivery with photos of the product and packaging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, refunds will be processed within&nbsp;<strong>5\u201310 business days<\/strong>&nbsp;through the original payment method or another mutually agreed method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the return is due to our mistake (wrong or defective product), we will cover the return shipping cost.<\/li>\n\n\n\n<li>If the return is for any other reason, the customer is responsible for return shipping charges.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp;<a href=\"mailto:shoozofficial2026@gmail.com\">shoozofficial2026@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone &amp; WhatsApp: +92 370 8612141<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer satisfaction is our priority. Return Eligibility You may request a return within&nbsp;7 days&nbsp;of receiving your order if: Non-Returnable Items Returns will not be accepted for: Wrong or Damaged Items If you receive the wrong product or a damaged item, please contact us within&nbsp;48 hours&nbsp;of delivery with photos of the product and packaging. Refund Process Once we receive and inspect\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shooz.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":1,"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1798,"href":"https:\/\/shooz.pk\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/1798"}],"wp:attachment":[{"href":"https:\/\/shooz.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}