At Shooz.pk, we strive to deliver your orders quickly and securely. Please review our shipping terms below.

1. Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.

2. Delivery Time

• Within Major Cities: 2–4 business days

• Other Areas: 4–7 business days
  Delivery times may vary due to courier schedules, location, or unforeseen delays.

3. Shipping Charges

Shipping costs are calculated at checkout and may vary based on your delivery location and order weight. We may offer free shipping on orders above a certain amount, as stated on our website.

4. Order Tracking

Once your order has been shipped, you will receive an email or SMS containing tracking details to monitor your shipment.

5. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our customer support within 48 hours of receiving the package with your order number and photos of the issue.

6. Delivery Areas

We currently deliver throughout Pakistan. International shipping is not available at this time.

7. Contact for Shipping Inquiries

For questions about shipping or delivery, please contact our support team at:
📧 support@shooz.pk